Privacy Policy

Last updated: February 21, 2024

This Privacy Policy outlines the practices of [Monadera Ltd.] (“we”, “us”, “our”) regarding the collection, use, and disclosure of personal information in accordance with the General Data Protection Regulation (GDPR).

Information We Collect

We collect the following types of personal information:

  • Contact Form: When you submit a contact form, we collect your name, email address, and message.
  • Analytics: We use cookie-free analytics that only register anonymised data (Beam Analytics), such as page views, traffic sources, and user behaviour.

Purpose of Data Collection

We use the personal information we collect for the following purposes:

  • Contact Form: To respond to your inquiries and provide customer support.
  • Analytics: To improve our website’s performance and user experience.

We process your personal information on the following legal bases:

  • Contact Form: Consent (by submitting the form).
  • Analytics: Legitimate interest (to improve our website).

Data Retention

We retain personal information only for as long as necessary for the purposes outlined above.

  • Contact Form: We retain contact form submissions for a maximum of 6 months.
  • Analytics: We retain analytics data for a maximum of 12 months.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, use, or disclosure.

Data Sharing

We do not share your personal information with third parties except:

As required by law or legal process. To service providers who assist us in operating our website or providing customer support, who are contractually obligated to protect your personal information.

Your Rights

You have the following rights under the GDPR:

  • Right to access: You can request a copy of your personal information.
  • Right to rectification: You can request that we correct any inaccurate or incomplete personal information.
  • Right to erasure: You can request that we delete your personal information.
  • Right to restriction of processing: You can request that we limit the processing of your personal information.
  • Right to data portability: You can request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to the processing of your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.